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Refund Policy

Effective: March 2026

When You Get a Refund

Full refunds are issued when: a provider cancels your booking, a provider does not show up, or a service is not completed as described.

Partial Refunds

If you are unsatisfied with a completed service, contact us within 48 hours. We will review your case and may issue a partial refund or arrange a redo at no extra charge.

Processing Time

Refunds are processed within 5-10 business days and returned to your original payment method.

Contact

For refund requests, email support@swiprapp.com with your booking number.